FAQs
Shipping Times?
All prints are made to order in Australia upon purchase.
Print Production Times:
2 to 5 business days to print & dispatch.
Shipping Times:
Shipping is 5 to 7 business days from dispatch.
Do you ship internationally?
We sure do! All items we offer are available for purchase worldwide.
How long will it take to get my package?
All prints are made to order in Australia upon purchase.
Print Production Times:
2 to 5 business days to print & dispatch.
Shipping Times:
Shipping is 5 to 7 business days from dispatch.
Where can I find my order confirmation?
Your order confirmation and invoice is delivered to your inbox automatically after purchase. If you cannot find it in your primary inbox, it may have ended up in your spam folder.
Prints from our printing studio also come with paper invoices. If the invoice gets torn during unboxing, don't worry! A digital invoice is included in your order confirmation for easy access.
Can I change my order items?
Due to the nature of our print and packaging process, we regret to inform you that we cannot accommodate an artwork exchange after checkout. So please be sure to choose your perfect piece with great care!
Can I change my shipping address?
Amending the shipping address after 24 hours from purchase cannot be guaranteed.
Is returning a product an option if I change my mind?
No, after placing the order, it is final and cannot be returned for change of mind.
For more information about returns please view our Returns Policy.
What payment methods are available?
We accept Visa, Mastercard and American Express. We also provide the option to pay using PayPal and AfterPay.
Do you offer print framing?
All prints are unframed. We currently do not provide print framing services.
Do you offer custom sizes for prints?
Given the unique nature of each print, we will need to determine if the design can be resized without compromising its quality. If you prefer another size. Please contact us notifying us of your specific measurements and we’ll do our best to assist.
